CURRENT COVID STATEMENT April 12th 2021
Current situation: Clinic re-opened April 12th in conjunction with the gym re-opening.

With the current 3nd lockdown finishing today, the clinic will reopen on Monday  April 12th 2021

A thorough risk assessment process was implemented post first lockdown, and has been reviewed/updated prior to this re-opening.  This is to ensure the clinic is safe for clients, with a lot of effort put into making all the necessary online/ in-clinic changes to give you the safest experience while still delivering on the excellent clinical care you would expect from NIgel. If you are potentailly at higher risk through age and/or pre-exiting medical conditions , the ongoing option of secure telehealth video appointments continues to be available and may be more approriate.

How to access Physiotherapy

To access physiotherapy, new patients must continue to complete an online form and under go a brief triage phone call.  When you book your appointment, Nigel will arrange a triage call forward a digital checkbox/sign  Covid 19 Screening form for you to complete.  During your triage phone call, Nigel will ask you a series of questions  to help you both make an informed decision on how best to proceed. If it is safe and apporprite for your to attend a face to face clinic appointment, the appointment will stand for you to attend. You will need to accept terms where you will cancel your appointment if you develop any COVID-19 symptoms between booking and attending your appointment. Please be mindful that if you are even slightly unwell and then go on to test positive for Covid-19, Nigel will at a minimum be forced to close his service for two weeks of personal quarantine, with knock on effects for other clients too. Lets look out for each other and if in doubt please delay your appointment. There will be no cancelation fees!

Entry to the clinic

Please wait in the carpark in your car preferably until your appointment time. You can wait in the socially distanced cafe within the gym if the weather and temperatures make this difficult, but a mask will be required. There are lengthy gaps between appointments to allow Nigel to clean all relevant surfaces and contact points between patients, and allow him to change personal protective equipment. PLEASE WEAR A MASK if you have one. Nigel will provide one if you don't have one, and you will be asked to wash your hands with provided hand cleanser before entering the clinic.  Nigel will be wearing his standard clinical clothes but with  a disposable overgown and mask and  will maintain a  2 metre seated distance while you discuss your condition. He will then wear a face shield during close contact treatment, which guidelines recomend is restricted to 15 minutes.

PREVIOUS COVID-19 STATEMENT November 28th

With the current 2nd lockdown finishing next week, the clinic will reopen on Thursday December 3rd 2020

A thorough risk assessment processwas implemented post first lockdown, and has been reviewed prior to this re-opening.  This is to ensure the clinic is safe for clients, with a lot of effort put into making all the necessary online/ in-clinic changes to give you the safest experience while still delivering on the excellent clinical care you would expect from NIgel. If you are potentailly at higher risk through age and/or pre-exiting medical conditions , the ongoing option of secure telehealth video appointments continues to be available and may be more approriate.

How to access Physiotherapy

To access physiotherapy, patients must now complete an online form and under go a brief triage phone call.  When you book your appointment, Nigel will arrange a triage call forward a digital checkbox/sign  Covid 19 Screening form for you to complete.  During your triage phone call, Nigel will ask you a series of questions  to help you both make an informed decision on how best to proceed. If it is safe and apporprite for your to attend a face to face clinic appointment, the appointment will stand for you to attend. You will need to accept terms where you will cancel your appointment if you develop any COVID-19 symptoms between booking and attending your appointment. Please be mindful that if you are even slightly unwell and then go on to test positive for Covid-19, Nigel will at a minimum be forced to close his service for two weeks of personal quarantine, with knock on effects for other clients too. Lets look out for each other and if in doubt please dleay your appointment. There will be no cancelation fees!

Entry to the clinic

Please wait in the carpark in your car preferably until your appointment time. You can wait in the socially distanced cafe within the gym if the weather and temperatures make this difficult, but a mask will be required. There are lengthy gaps between appointments to allow Nigel to clean all relevant surfaces and contact points between patients, and allow him to change personal protective equipment. PLEASE WEAR A MASK if you have one. Nigel will provide one if you don't have one, and you will be asked to wash your hands with provided hand cleanser before entering the clinic.  Nigel will be wearing his standard clinical clothes but with  a disposable overgown and mask and  will maintain a  2 metre seated distance while you discuss your condition. He will then wear a face shield during close contact treatment, which guidelines recomend is restricted to 15 minutes.

 

PREVIOUS COVID-19 STATEMENT November 5th (updated November 15th)

Following the announcement of a second 4 week lockdown starting November 5th which requires all gyms in England to close, Nigel's clinic within Virgin Active has had to close also. This is hugely frustrating as other physiotherapy practices can remain open this time round if not gym based. Despite negotiations, Virgin Active were unable to accomodate access to allow continuation of clinic services due to lack of other personel within the building during the lockdown closure.

Nigel will continue to offer phone and email support to current clients, and Telehealth video appointments for new and exisiting clients where required also. He hopes to be back on deck within the clinic with a potential Virgin Active reopening on December .3rd

 

PREVIOUS COVID-19 STATEMENT July 27th (updated September 7th)

Following the relaxation of some lockdown measures and the reopening of Virgin Active Solihul as part of a broader relax on gym facitity opening, Nigel is able to offer face to face appointments again, with some fairly significant changes implimented for saftey, for the first time since the gym closed suddenly on March 22nd.  A thorough risk assessment process has taken place to ensure the clinic is safe for clients, and a lot of effort put into making all the necessary online/ in-clinic changes to give you the safest experience while still delivering on the excellent clinical care you would expect from NIgel. If you are potentailly at higher risk through age and/or pre-exiting medical conditions, the ongoing option of  secure telehealth video appointments may be more approriate and you can make an informed joint decision of the best way forwards.

How to access Physiotherapy

To access physiotherapy, patients must now complete an online form and under go a brief triage phone call.  When you book your appointment, Nigel will arrange a triage call forward a digital checkbox/sign  Covid 19 Screening form for you to complete.  During your triage phone call, Nigel will ask you a series of questions  to help you both make an informed decision on how best to proceed. If it is safe and apporprite for your to attend a face to face clinic appointment, the appointment will stand for you to attend. You will need to accept terms where you will cancel your appointment if you develop any COVID-19 symptoms between booking and attending your appointment. Please be mindful that if you are even slightly unwell and then go on to test positive for Covid-19, Nigel will at a minimum be forced to close his service for two weeks of personal quarantine, with knock on effects for other clients too. Lets look out for each other and if in doubt please dleay your appointment. There will be no cancelation fees!

Entry to the clinic

Please wait in the carpark in your car preferably until called by phone to enter the building for your appointment. There are lengthy gaps between appointments to allow Nigel to clean all relevant surfaces and contact points between patients, and allow him to change personal protective equipment. PLEASE WEAR A MASK if you have one. Nigel will provide one if you dont have one, and you will be asked to wash your hands with provided hand cleanser before entering the clinic.  Nigel will be wearing his standard clinical clothes but with  a disposable overgown and mask and  will maintain a  2 metre seated distance while you discuss your condition. He will then wear a face shield during close contact treatment, which guideline recomend is restricted to 15 minutes.